Q: Are there unlimited kilometres included with the rental?

Motorhome rentals include 150km per night. For exceeding the total kilometres on a trip additional charges of $0.42/km will be incurred. Additional kilometre packages are available as an add-on prior to leaving on your trip. Travel trailer rentals include unlimited kilometres.

Question 1

Are there unlimited kilometres included with the rental?

Accepted Answer

Motorhome rentals include 150km per night. For exceeding the total kilometres on a trip additional charges of $0.42/km will be incurred. Additional kilometre packages are available as an add-on prior to leaving on your trip.

Travel trailer rentals include unlimited kilometres.

Question 2

Are there taxes on the rental?

Accepted Answer

All rentals and add-ons will be charged Federal sales tax (5% GST) and Provincial sales tax (7% PST).

Question 3

Can I view the RV prior to booking?

Accepted Answer

Units may be viewed by appointment and based on availability. During the high season, most units are rented and aren't available for viewing. You can also see our photo galleries to see our units.

Make an appointment to view an RV.

Question 4

What time can we pick up the RV?

Accepted Answer

Pick up times are 1pm to 4pm.

Dropoff times are 9am to 11am.

Early pickup (10am) and late dropoff (2pm) is available for an additional charge. You can choose your time during booking.

If you wish for an early pick-up please contact us at least 48 hours prior to departure. Early pick-ups are subject to an additional charge.

Note: Pick-ups the night before are subject to an additional nights rental and subject to availability.

Question 5

Willl I be charged for dropping off my RV late?

Accepted Answer

Dropoff times are 9am to 11am.

Late dropoffs (up to 2pm) will incur a $75 charge.

Dropoffs after 2pm will incur an hourly charge as per our Pricing Page fees and rates.

Question 6

Can I pick up the RV early?

Accepted Answer

Pick up times are 1pm to 4pm. You can choose your time during booking.

Early pick ups (as early as 10am) will incur a $75 charge.

If you wish for an early pick-up please contact us at least 48 hours prior to departure.

Note: Pick-ups the night before are subject to an additional nights rental and subject to availability.

Question 7

Do you offer an airport service?

Accepted Answer

Yes, we offer a free airport service. Alternatively, we may send a taxi service to pick you up at no cost to you. Just send us your flight details and number of people in your party and we'll arrange for your pickup.

Question 8

Do you allow pets?

Accepted Answer

We would love for you to include your complete family when you travel.

At this time we only allow dogs. We do not allow cats.

We have a limited number of RVs that are designated Dog-Friendly.

Question 9

What is the minimum age to rent an RV?

Accepted Answer

Drivers must be 25 years or older to operate the RVs with a value license issued by your own country.

Question 10

Can I travel to the US with the RV?

Accepted Answer

Yes, rental RVs may travel to the lower 48 states.

Travel to Alaska is subject to approval and will carry an additional surcharge for Northern Travel.

Question 11

Can I travel to Mexico with the RV?

Accepted Answer

No travel to Mexico due to insurance limitations.

Question 12

Can I drive on backcountry or dirt/gravel roads?

Accepted Answer

Backcountry dirt or gravel roads including forest service roads are prohibited.

The only exception is the southern dirt road portion accessing Mabel Lake Provincial Campground. Due to the additional wear and tear on the RVs there is a $50 surcharge for traveling this section.

Dirt/Gravel roads within the boundaries of a campground are allowed.

Question 13

Can I take the RV to a festival?

Accepted Answer

At this time we allow renters to take RVs to any festival as long as the grounds are accessible by paved road.

A $300 festival surcharge fee will be charged.

Roads at most festival grounds are rough dirt or gravel roads. While this is allowed, we remind renters that they are responsible for any and all damages sustained during their rental.

Question 14

Is parking available for our vehicle during our rental?

Accepted Answer

Yes, we offer free parking on our fenced and secured lot during your rental.

Question 15

Is a special license required to drive an RV?

Accepted Answer

No, a normal valid drivers license issued by your country is sufficient.

None of our rental units requires air brakes or any other special training.

Question 16

How do I set up the Kelty Basecamp 4 tent?

Accepted Answer

Setting up the Kelty Basecamp 4 tent, which comes in the 2 Person Camping Package is quite easy. Learn how to do it in less than 60 seconds from this tutorial video.

Note: Ensure you place the footprint down first

Question 17

How do I set up the Kelty Basecamp 6 tent?

Accepted Answer

Setting up the Kelty Basecamp 6 tent, which comes in the Family Camping Package is quite easy. Learn how to do it in less than 60 seconds from this tutorial video.

Note: Ensure you place the footprint down first

Question 18

How do I inflate the sleeping pads?

Accepted Answer

The sleeping pads that come with your camping package are "self-inflating" sleeping pads. You do not use a pump or blow into them.

To inflate, simply lay out the pads, open the valves and leave for 5 to 10 minutes. Once inflated, close the valves and you're ready to go.

Question 19

Do I need to bring any of my own gear?

Accepted Answer

The camping gear packages has all the essentials for your trip. All you need is clothes, water, food, ice and a destination.

Some guests may want to supplement the gear package with the following:

Additional food storage containers for leftovers
Ziplock bags
Lawn and/or board games
Tabletop BBQ (available for rent)

Question 20

Does the cooler come with ice?

Accepted Answer

No, you need to supply your own ice or cold packs.

RV Rental FAQs

General FAQs

Travel FAQs

Camping Gear FAQs

Additional Resources

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