Q: What is Included in the Rental Price?
A: The rental price includes 150km/day with any additional mileage charged at $0.37/km. Generator use of 1 hour/day. Rental includes a complete kitchen set with dishes, cookware, coffee maker and kettle. Note: bedding and towels are not included but available for rent (comfort kits).
Q: Do you have any accessories to rent?
A: BBQs, campstoves, and lawn chairs are available to rent as extras.
Q: What time is pick-up and drop-off?
A: Our pick up time is from 2pm to 4pm and the unit must be returned between 9am and 11am. Late returns are subject to a $50/hr fee. Please call in advance to advise us of the time of your pick-up and drop-off so we can arrange for a company representative to meet you. There are no refunds for early drop-offs.
Q: What do I have to do before returning the unit?
A: Units must be returned clean, holding tanks drained and rinsed, and both the gasoline and propane tanks filled.
Q: Can I take the unit to the USA?
A: Yes, units can be driven to the USA except for Death Valley. Units can not be taken to Mexico, Alaska or Northern Canada. Units must remain on paved roads.
Q: What are your business hours?
A: We are available by phone from 8am to 5pm 7 days a week during the rental season and Monday to Saturday during the off season.
Q: Do you allow pets?
A: Sorry, we do not have any pet friendly units.
Q: Can I tow a trailer, boat, etc behind the motorhome?
A: Towing with our motorhomes is prohibited. However, there are hitches and you can put a bike rack on.
Q: Do I need a special driver’s license to drive the motorhome?
A: All drivers must be 25 years of age or older with a valid driver’s license from their country of origin.
Q: Can I park my vehicle at your rental center?
A: Parking is very limited. Please call in advance to inquire as to the availability. Parking is at your own risk and keys must be left with us in the event that your vehicle needs to be moved.
Q: What if I am in an accident or the unit needs repairs?
A: Report any accident within 24 hours and provide details and a police report. Any needed repairs to the unit under $100 can be made without prior approval. Any repairs exceeding $100 requires our consent before proceeding. You will be reimbursed for any repairs upon submitting your receipts to us.
Q: What kind of mileage will I get?
A: Mileage will depend on the size of the unit, your driving habits and the area you are driving. Most units get between 5 and 6.5 km per liter (12 and 15 miles per gallon)
Q: Can I view the unit before renting?
A: Units may be viewed by appointment and based on availability. During the high season, most units are rented and aren’t available for viewing. You can also see our photo galleries to see our units.
Q: How old are your units?
A: Our units vary in age from 2004 and newer. All units are in excellent shape and serviced regularly by our highly skilled and experienced RV technician.