{"id":898,"date":"2022-06-07T17:04:29","date_gmt":"2022-06-07T17:04:29","guid":{"rendered":"https:\/\/rvrentalskelowna.com\/store\/?page_id=898"},"modified":"2024-05-29T19:17:57","modified_gmt":"2024-05-29T19:17:57","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/rvrentalskelowna.com\/store\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\n\n\t\t\t<button tabindex=\"0\" aria-label=\"Help Menu\">\n\t\t\t\tHelp Menu\t\t\t<\/button>\n\t<nav aria-label=\"help\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/SiteNavigationElement\">\n\t\t<ul id=\"menu-help\"><li id=\"menu-item-900\"><a href=\"https:\/\/rvrentalskelowna.com\/store\/shipping-information\/\">Shipping Information<\/a><\/li><li id=\"menu-item-901\"><a href=\"https:\/\/rvrentalskelowna.com\/store\/return-policy\/\" aria-current=\"page\">Return Policy<\/a><\/li><li id=\"menu-item-216\"><a href=\"https:\/\/rvrentalskelowna.com\/store\/my-account\/\">My account<\/a><\/li><li id=\"menu-item-217\"><a href=\"https:\/\/rvrentalskelowna.com\/store\/checkout\/\">Checkout<\/a><\/li><li id=\"menu-item-218\"><a href=\"https:\/\/rvrentalskelowna.com\/store\/cart\/\">Cart<\/a><\/li><li id=\"menu-item-231\"><a href=\"https:\/\/rvrentalskelowna.com\/store\/privacy-policy\/\">Privacy Policy<\/a><\/li><li id=\"menu-item-232\"><a href=\"https:\/\/rvrentalskelowna.com\/store\/terms-and-condition\/\">Terms and Condition<\/a><\/li><\/ul>\n\t\t\t<\/nav>\n<h1>\n\t\tReturn Policy\n\t<\/h1>\n\t\t\t\tWhat&#8217;s your return policy?\n\t\t\t\t\t<p>If your item doesn&#8217;t meet your quality expectation, bring it back within 30 days for a full refund.\u00a0<\/p>\n<p>Consumable items such as food, sunscreen, and bug spray must be unopened.<\/p>\n<p>Sales of clearance items, and special orders are considered final and not eligible for refund except under manufacturer&#8217;s warranty.<\/p>\n\t\t\t\tHow to return items\n\t\t\t\t\t<p>You can return products to any store or you can mail returns. It may take 5-6 weeks to process returns by mail. Include a\u00a0<a href=\"https:\/\/rvrentalskelowna.com\/store\/return-information\/\">return information form<\/a>\u00a0with items you&#8217;re returning. For warranty issues, please email us a photo and details of the issue plus the original purchase info.<\/p>\n<p><strong>Items must be mailed within Canada<\/strong><\/p>\n<p>Create a\u00a0<a href=\"https:\/\/www.canadapost-postescanada.ca\/information\/app\/prse\/label?execution=e7s1\" target=\"_blank\" rel=\"noopener\">Canada Post return shipping label<\/a>. You&#8217;ll receive a tracking number from Canada Post and a flat rate return shipping fee of $15 (plus tax) will be deducted from your refund amount. The flat rate is usually less than you&#8217;d pay by shipping directly though Canada Post. When prompted, use your order number as the reference number.\u00a0<\/p>\n<p><strong>Returns via Canada Post<\/strong><br \/>RVR Kelowna &#8211; Returns<br \/>3300 Sexsmith Road<br \/>Kelowna, BC V1X 7S5<br \/>Canada<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Help Menu Shipping Information Return Policy My account Checkout Cart Privacy Policy Terms and Condition Return Policy What&#8217;s your return policy? If your item doesn&#8217;t meet your quality expectation, bring it back within 30 days for a full refund.\u00a0 Consumable items such as food, sunscreen, and bug spray must be unopened. Sales of clearance items,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-898","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rvrentalskelowna.com\/store\/wp-json\/wp\/v2\/pages\/898","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rvrentalskelowna.com\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rvrentalskelowna.com\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rvrentalskelowna.com\/store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rvrentalskelowna.com\/store\/wp-json\/wp\/v2\/comments?post=898"}],"version-history":[{"count":4,"href":"https:\/\/rvrentalskelowna.com\/store\/wp-json\/wp\/v2\/pages\/898\/revisions"}],"predecessor-version":[{"id":1335,"href":"https:\/\/rvrentalskelowna.com\/store\/wp-json\/wp\/v2\/pages\/898\/revisions\/1335"}],"wp:attachment":[{"href":"https:\/\/rvrentalskelowna.com\/store\/wp-json\/wp\/v2\/media?parent=898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}