Service provided by
Coach-Net has been operating since 1987 and has a network of more than 40,000 roadside assistance providers in Canada and the United States. If you have an problem anywhere, support is not far away.
Roadside and Technical Assistance Services
Get Help Anywhere, Anytime
RV Technical Support Hotline
Coach-Net’s RV Technical Assistance Hotline provides you with the peace of mind that comes with having a team of RVDA-certified and master-certified RV Technicians available to you 24/7. Coach-Net qualified staff can guide you through many common operational issues you might experience with your RV and help with basic troubleshooting. Issues such as problems with retracting a slide room, raising or lowering leveling jacks, power problems, various appliances and much more.
Towing
Towing of a mechanically disabled vehicle to the nearest qualifed repair facility as determined by Coach-Net. Depending on the nature and time of the disablement, the service facility will be contacted in order to establish an appointment for the vehicle to be looked at once delivered to the location. If the vehicle becomes stuck and is at least 100 ft. from a maintained road, assistance will arrive to free the vehicle subject to a (1) one hour on-scene time limit.
Delivery of Fuel and Emergency Fluids
Gasoline, oil, water, transmission fluid, power steering fluid and brake fluid delivered to your disabled vehicle, as necessary to remedy the disablement (except where prohibited by law). The cost of any such fluids, as well as any related labor charges, including but not limited to any labor charge associated with a reprime on diesel units which run out of fuel, is not covered.
Flat Tire
Changing of your vehicle’s flat tire using the vehicle’s mounted and inflated spare tire, or for towing of your vehicle to a repair facility. Note: The cost of any replacement tire, alignment, mounting and balancing is not covered.
Jump Start / Battery Boost
A jump start for your vehicle’s drained battery.
Mobile Mechanic
Depending on the nature and location of the disablement, a network of Independent Mobile Mechanic Service Providers may be used to provide timely assistance with the disabled vehicle’s mechanical problem thus preventing the need for a tow to a service facility.
Lockout - Locksmith
Delivery of locksmith services to your vehicle and assistance in the opening of your locked vehicle, and/or obtaining a replacement key.
Trip Concierge Service
Your Own Personal Assistant
Business Locator
Get help finding any business - grocery store, shopping, rest areas, or lowest priced gas stations
Campgrounds
Get RV campground referrals, reservations and activities
Directions
Turn-by-turn driving directions for any destination
Traffic Reports
Get road construction, road repairs, accidents and other traffic information for your route.
Activities
Get local activities, walking/biking trails, swimming locations, fishing areas, etc
Restaurants
Learn about local restaurants and have a reservation booked for you
Event Tickets
Get available music, sports or other event tickets and purchased for you
Scores & Results
Get latest sports scores, up-to-the-minute stock quotes, and lottery results
Research
Request research on pretty much any topic, current or historical
And More... Call the Concierge and ask your question
How Do I Use The Benefits?
Ensure you have the following information for the service rep. You will receive the details during your rental trip orientation:
- Your Name
- Member ID #
- Vehicle Information
- Current Location